The cell phone is REFERBISHED in FAIR cosmetic condition with some visible used signs and scratches, all functions were tested to best of our knowledge and were functional, there are no broken parts or damage although it is fairly used, This cell phone is unlocked and is ready for all GSM carriers (such as AT&T, T-Mobile, etc) in the world, not for CDMA carriers (such as Verizon, Sprint, Boost Mobile, etc). Please contact us if there is any question